Does Maxeon’s warranty cover the microinverters?

No. Maxeon produced many solar panels for SunPower where microinverters were attached. These are commonly referred to as AC panels. The microinverters attached to these panels were produced by another manufacturer and are not included in the warranty being issued by Maxeon. If an AC panel was sold & installed in or after 2019, then it likely incorporates a microinverter made by Enphase. Please check the following Enphase website for further details on the following link. https://enphase.com/support/sunpower 

I suspect an issue with one or more of my solar panels, and want to have them checked or replaced, who do I reach out to?

If you are a system owner experiencing an issue with your solar system, please contact a local solar installer to conduct a site visit. Your installer will determine if the issue is with your Maxeon solar panels or a different system component. Once your installer has reviewed your solar system's performance, they will complete a warranty claim for a replacement part on your behalf. If you have any questions, please call our support team at 1-833-490-0398.   

How much can I expect to save on my energy bills after installing solar panels?

The amount you can save on energy bills depends on your energy consumption, the number of solar panels you have, and local electricity rates.

Should I clean my solar panels?

Your solar system was designed by your installer with typical soil accumulation in mind, and seasonal rains are usually enough to adequately clear any soil or dust that might accumulate. We strongly recommend that you do not go onto your roof for panel cleaning or inspection and contact a professional. Consult the Sales & Installation guide for additional information.

Does my system work at night?

Sunlight must be present for the system to generate electricity. At night, your system will hibernate, and your inverter will display a blank screen.

How do Maxeon solar panels differ from conventional solar panels?

Maxeon solar panels deliver greater peace of mind, having earned the trust of experts by being more reliable and durable - and backed by our industry-leading warranty. Not only is this warranty stronger, but unlike most conventional warranties, it is based on actual field-testing data. For example, the power warranty promises no more than a 0.25%/ year power drop. This is backed by a study of more than 230MW across 149 actual global sites using a methodology developed in collaboration with NREL. We also know from actual field data that only 0.005% or 1 in 20,000 Maxeon panels have been returned under warranty. Lastly,Maxeon panels are built with our customers in mind, which means higher sustainability standards and more elegant design aesthetics than Conventional Panels. Maxeon panels have pioneered sustainability efforts in solar manufacturing, and have been recognized with the prestigious Cradle to Cradle Certified™ designation for direct current (DC) panels. The Cradle to Cradle designation demonstrates the products' quality based on rankings of material health, material reutilization, renewable energy use, water stewardship, and social fairness.Maxeon panels were also the first solar panel to disclose its ingredients through the ILFI Declare label. The back-contact cell design of Maxeon panels also delivers an uncluttered and elegant design aesthetic – with panels available in black and white backsheets. This has made Maxeon panels the panel of choice for architects and designers.

Will my solar panels work on cloudy days?

Yes. However, it may produce less electricity depending on the density of the cloud cover.

How does shade affect the solar system’s performance?

Solar panels operate most efficiently when they’re able to soak up as much sun as possible. Maxeon IBC solar panels do have a performance advantage when it comes to being shaded. Let us evaluate your particular situation and provide some options for you.

How long will a Maxeon solar system last?

Maxeon IBC solar panels are backed by a 40-year limited Combined Power and Product Warranty available exclusively through Maxeon Preferred Partners.

How do solar systems work?

A photovoltaic (PV) solar system is comprised of solar panels, racks for placing the panels on your roof, electrical wiring and an inverter. From sunrise to sunset, the solar panels generate electricity (DC) which is sent to an inverter. The inverter converts the DC electricity into alternating current (AC), which is the type of electricity required for household use. The AC power is delivered directly to main electrical service panel for use in your home or business.

Does cosmetic quality affect the panel’s performance?

Every single panel is electrically tested and inspected for cosmetic criteria at the end of the production line. Regardless of the cosmetic grade, the cosmetic effects do not affect performance or reliability.

Are Maxeon solar panels better?

Not all solar systems are created equal. Of all solar panels on the market, Maxeon panels convert more sunlight into electricity. This means our solar panels generate more power than conventional panels within the same amount of space and you’ll need fewer solar panels to produce the energy you need. You can maximize your available roof space to choose the best, unobstructed location for electricity production. You'll save more money on electricity costs over time with Maxeon.

How much energy do solar panels produce?

The amount of energy produced by solar panels depends on several factors, including the size and efficiency of the panels, the amount of sunlight they receive, and their orientation and location. On average, a 1-kilowatt (kW) solar panel system can generate approximately 1,600 to 2,500 kilowatt-hours (kWh) of electricity per year in a location with good sunlight.

Are solar panels worth it?

Solar panels can be a worthwhile investment, especially in regions with abundant sunlight and favorable incentives. They offer numerous benefits, including cost savings on electricity bills, reduced environmental impact, and potential increases in property value. Solar panels typically pay for themselves over time through energy savings and potential government incentives, making them an attractive option for many homeowners and businesses interested in sustainable energy solutions and long-term financial benefits. The return on investment, however depends on factors like your energy consumption, location, available incentives, and long-term goals. That's why we recommend to conduct a thorough evaluation and consult with one of our solar professionals to determine the specific economic and environmental advantages for your situation.

What happens during power outages?

Your system will automatically shut down. Safety requirements prohibit the system from producing electricity during a power outage or blackout, because there is a chance that the system could feed electricity into the electric grid while utility workers are accessing the grid. The system will restart automatically when power is restored.

How do solar panels work?

When sunlight strikes a solar cell, it dislodges electrons from atoms, creating an electric current. Connectors on the cell's positive and negative sides form an electrical circuit. This flow of electrons generates electricity. Solar panels consist of numerous cells, and you can connect multiple panels to create a solar array. The greater the number of panels you use, the more energy you can produce.

How do Maxeon's solar panel product lines differ from each other?

Maxeon Series:

The Maxeon Panel series is known for its industry-leading efficiency, 40 year warranty and durability. It features Maxeon's solar cell technology, which uses a solid copper foundation for enhanced reliability and performance.

Benefits: These panels offer high efficiency, low degradation rates, and exceptional long-term energy production. They are suitable for residential and commercial installations where space is limited, and maximum energy generation is desired.

Maxeon Performance Series:

The Maxeon Performance Panel series provides a balance of efficiency and value. While slightly less efficient than the Maxeon series, these panels still offer good performance and quality. They use high efficiency mono PERC cells, as opposed to Maxeon's proprietary back contact technology developed for our Maxeon panels.

Benefits: These panels are a cost-effective choice for homeowners and businesses looking for reliable solar power generation without the premium price tag. They are a practical option for a wide range of applications.